Cancellations

A 20% administration fee will be levied for cancellations made up to four weeks prior to the start of the course.
Cancellations thereafter will be liable to the loss of the full fee.
Notice of cancellation must be given in writing by letter or fa x and action will be taken to recover, from the delegates or their employers, that proportion of the fee owing at the time of cancellation.

We reserve the right to cancel an advertised course at short notice.
It will endeavour to provide participants with as much notice as possible, but will not accept liability for costs incurred by participants or their organisations for the can cellation of travel arrangements and/or accommodation reservations as a result of the course being cancelled or postponed.
If a course is cancelled, fees will be refunded in full. We also reserves the right to postpone or make such alterations to the content of a course as may be necessary.